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All information provided by Users of the kermo.ua website is processed in accordance with this Personal Data Privacy Policy (hereinafter referred to as the Policy).
1.1. The following terms are used in this Policy:
1.1.1. “Site Administrator (hereinafter referred to as the “Administrator”) – an authorized person/persons involved in managing the site, who are duly authorized to act on behalf of the Limited Liability Company “AREAL-PLUS”, who process personal data, and also determine the purpose of processing personal data, their composition, and operations performed with personal data.
1.1.2. “Personal data” – information or a set of information about an individual who is identified or can be specifically identified.
1.1.3. “Processing of personal data” – any actions performed with the use of automation tools or without the use of such tools with personal data (including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” – mandatory compliance by the Operator or another person who has access to personal data, of the requirements to prevent their dissemination without the consent of the User or the presence of another legal basis.
1.1.5. “Site user (hereinafter referred to as the User)” – a person who has access to the site kermo.ua via the Internet and uses the site.
1.1.6. “Cookies” – a small fragment of data sent by a web server, stored on the user’s computer, which the web browser sends to the web server in an HTTP request each time it tries to open a page of the corresponding site.
1.1.7. “IP address” is a unique network address of a node in a computer network built on the IP protocol.
1.1.8. Site (hereinafter referred to as the “site”) – the site “kermo.ua”, located on the domain name kermo.ua.
1.1.9. Operator (hereinafter referred to as the “Operator”) – a person, an official representative of the site “kermo.ua”, located on the domain name kermo.ua, who performs, on the basis of a power of attorney or on the basis of another document giving the right to act in the interests and on behalf of the Limited Liability Company “AREAL-PLUS”, actions related to consulting the User on issues related to the development of the commercial activities of the site, related to the reception and processing of User Orders in accordance with this Policies and other actions are agreed with the management of the Limited Liability Company “AREAL-PLUS”, which do not contradict the current legislation of Ukraine.
1.1.10. Ordering services using the mechanisms of the site located at the domain name kermo.ua (hereinafter referred to as the “Order”) – services specified by the Customer when completing an electronic application for the purchase of services, formed using the mechanisms of the site in the online system based on the Customer’s intention to receive services, transferred to the Contractor using the mechanisms of the site.
1.1.11. Customer (hereinafter referred to as the “Customer”) – an individual, a visitor to the site, who accepts the terms of the Offer agreement published on the site, who places an order using the mechanisms of the site exclusively for personal, family, household and other needs not related to the implementation of entrepreneurial activities.
1.1.12. Services (hereinafter referred to as the “Services”) – available for order by the Customer and the provision by the Contractor of services, information about which is published for the Customer’s information on the site.
1.1.13. Contractor (hereinafter referred to as the “Contractor”) – a site located on the domain name kermo.ua, Limited Liability Company “AREA-PLUS”.
1.1.14. Company (hereinafter referred to as the “Company”) – Limited Liability Company “AREA-PLUS”.
2.1. The User’s use of the kermo.ua site means his agreement with this Policy and the terms of processing the User’s personal data.
2.2. In case of disagreement with the terms of the Policy, the User must stop using the site.
2.3. This Policy applies only to the kermo.ua site. The site does not control and is not responsible for the sites third parties, to which the User can go via links available on the site.
2.4. The Administration does not verify the accuracy of personal data provided by the User of the site.
2.5. By agreeing to the terms of this Policy, the User and the Administration recognize the legal force of e-mails – documents sent by e-mail (e-mail), and recognize them as equivalent to documents on paper, signed by a handwritten signature, since only the User and the Administration themselves and persons authorized by them have access to the relevant e-mail addresses and are the electronic signature of the relevant party. The User and the Administration agree that the e-mail address of the Administration, which is the electronic signature of the Administration, is considered the e-mail address specified in the Administration’s details in this Policy, and the User’s e-mail address, which is the User’s electronic signature, is considered the e-mail address specified by the User when placing the Order, or another e-mail address associated by the User and the Administration with the User’s e-mail address specified by the User when placing the Order by mutual consent of the User and the Administration. The User and the Administration access their email accounts using a password and undertake to maintain its confidentiality.
3.1. This Policy establishes the Administration’s obligations to non-disclosure and ensure the protection of the confidentiality of personal data that the User must provide to the Administration upon request or when placing an Order.
3.2. Personal data permitted for processing within the framework of this Policy are provided by the User by filling out the registration form on the site and contain the following information:
3.2.1. last name and first name of the User;
3.2.2. contact phone number of the User;
3.2.3. e-mail address (e-mail);
3.3. The site protects the following data that are automatically transmitted when viewing advertising blocks and when visiting pages on which a statistical system script (“pixel”) is installed:
a) IP address;
b) information from cookies;
c) information about the browser (or other program that provides access to displaying advertising);
d) access time;
e) the address of the page on which the advertising block is located;
f) referrer (address of the previous page).
3.3.1. Disabling cookies may make it impossible to access parts of the site that require authorization.
3.3.2. The site collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems, to control the legality of financial payments made or other purposes of the Company that do not contradict the current legislation of Ukraine.
3.4. Any other personal information not discussed above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and is not distributed, except for the cases provided for in clauses 5.2. and 5.3. of this Policy and is used exclusively by the Administration for the purposes of improving the quality of customer service, promoting the Company’s goods and services and other purposes of the Company that do not contradict the current legislation of Ukraine in a non-personalized form.
4.1. The Administration may use the User’s personal data for the following purposes:
4.1.1. Identification of the User registered on the Site, for placing an Order and (or) concluding a contract for the provision of services remotely using the Site’s mechanisms.
4.1.2. Providing the User with access to personalized Site resources.
4.1.3. Establishing feedback with the User, including sending messages, requests related to the use of the Site, the provision of services, processing requests and applications from the User.
4.1.4. Determining the User’s location to ensure security, prevent fraud, and ensure the convenience of using the Site.
4.1.5. Creating an account for making purchases, if the User has consented to creating an account.
4.1.6. Notification of the Site User about the status of the Order.
4.1.7. Processing and receiving payments, confirming tax or tax benefits, appealing a payment, determining the User’s right to receive a credit line.
4.1.8. Providing the User with effective customer and technical support in case of problems related to the use of the Site.
4.1.9. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the Site or on behalf of the Site’s partners.
4.1.10. Carrying out advertising activities with the User’s consent.
4.1.11. Providing the User with access to the sites or services of the Site’s partners in order to receive products, updates and services.
5.1. The processing of the User’s personal data is carried out without a time limit, by any lawful means, including in personal data information systems with the use of automation tools or without the use of such tools.
5.2. The User agrees that the Administration has the right to transfer the User’s personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, advertising platforms, CRM systems solely for the purposes of fulfilling the Order, monitoring the quality of customer service, timely providing customers with information about product updates, special offers, price information, newsletters and other information on behalf of the site or on behalf of the site’s partners, registered on the site, including cases of participation of the Company’s representatives in organizing the provision of services to the Customer.
5.3. The User’s personal data may be transferred to authorized state authorities only on the grounds and in accordance with the procedure established by the legislation of Ukraine.
5.4. In the event of loss or disclosure of personal data, the Administration shall inform the User about the loss or disclosure of personal data.
5.5. The Administration shall take the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other unauthorized actions of third parties.
6.1. The User shall:
6.1.1. Provide information about personal data necessary for using the site.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The Administration is obliged to:
6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written consent of the User, and not sell, exchange, publish, or disclose in other possible ways the User’s personal data transmitted, with the exception of clauses 5.2. and 5.3. of this Policy.
6.2.3. Take measures to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this type of information in existing business transactions.
6.2.4. Block personal data relating to the relevant User from the moment of the User’s application or request or his/her legal representative for the period of verification, in case of detection of inaccurate personal data or illegal actions.
7.1. The Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the illegal use of personal data, in accordance with the legislation of Ukraine, except for the cases provided for in clauses 5.2., 5.3. and 7.2. of this Policy.
7.2. In case of loss or disclosure of Confidential Information, the Administration is not liable if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was obtained legally from a third party.
7.2.3. Was disclosed with the consent of the User.
8.1. Before filing a lawsuit in disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim shall notify the claimant in writing of the results of the claim consideration.
8.3. If an agreement is not reached, the dispute will be referred to court for consideration in accordance with the current legislation of Ukraine.
8.4. The current legislation of Ukraine applies to this Policy and the relations between the User and the Site Administration.
Limited Liability Company “AREAL-PLUS”
info@areal-plus.com
+380677296921
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